Return & Refund Policy

Thanks for shopping at

If you are not entirely satisfied with your purchase, we’re here to help.




You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.




Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your PayPal account.




You will be responsible for paying for your own shipping costs for returning your item.

All returns should be sent to:

Moorings Mediquip, 51 Slaght Road, Ballymena, Co Antrim, BT42 2JH, UK

Please include your proof of purchase or original order number.